TERMS AND CONDITIONS

TREASURY GENERAL TERMS AND CONDITIONS

A. Introduction

Last Updated: 11 June 2025

Welcome to the Terms and Conditions of the Treasury App (as defined below) (“Terms and Conditions”). These Terms and Conditions govern the use of the platform, products, services, and/or features, both existing and those that may be developed from time to time, by PT Indonesia Logam Pratama (“Treasury” or “We”) through the Treasury Website (as defined below) and Treasury App.

Treasury is the first digital physical gold commodity trading platform that has obtained a license from the Commodity Futures Trading Regulatory Agency, Ministry of Trade of the Republic of Indonesia (BAPPEBTI) on 13 December 2021, based on the Decree of the Head of BAPPEBTI No. 001/BAPPEBTI/P-ED/12/2021 concerning the Approval as a Digital Physical Gold Trader granted to PT Indonesia Logam Pratama, as well as the Certificate of Approval as a Digital Physical Gold Trader No. 001/BAPPEBTI/P-ED/12/2021. This ensures that transactions conducted by Users on our platform are secure.

These Terms and Conditions constitute a binding agreement between the User and Treasury. By continuing to access and/or use the Treasury Website and/or Treasury App, you are deemed legally competent under applicable Laws and Regulations, and expressly state that you have read, understood, and agreed to be bound by these Terms and Conditions. If you do not agree to all or part of these Terms and Conditions, you may not continue to use the Treasury Website and Treasury App. By continuing to use them, you are considered to have accepted and agreed to all provisions contained herein, including but not limited to the Privacy Policy and/or the terms and conditions of each of our features that we may create from time to time. By agreeing to these Terms and Conditions, you also agree to comply with every derivative provision arising from these Terms and Conditions.

Therefore, please read these Terms and Conditions carefully before using the Treasury Website and/or Treasury App.

These Terms and Conditions may be updated from time to time in line with the development of our features, products, and/or services and/or changes in applicable Laws and Regulations. We recommend that you periodically review this page to stay informed about our latest policies.

B. Definitions

1. “You” means any individual and/or User who accesses these Terms and Conditions.
2. “Treasury App” means the Treasury application that can be downloaded via Google Play Store and/or App Store.
3. “Bappebti” refers to the Commodity Futures Trading Regulatory Agency.
4. “Big Order” refers to a feature in the Treasury App for large-scale Gold purchases with a value exceeding IDR 100,000,000 (one hundred million Rupiah).
5. “Celengan” refers to a feature available on the Treasury App for storing Users’ electronic money balances, which can be topped up, withdrawn, and used for transactions within the Treasury App.
6. “Gold” refers to physical gold of a specific weight that can be transacted with ownership recorded digitally through the Treasury App.
7. “Laws and Regulations” means any legal provisions and statutory regulations, including but not limited to Bappebti regulations, that are applicable in the Republic of Indonesia.
8. “Privacy Policy” refers to the policy on the processing of personal data in the use of the Treasury App, which can be accessed at https://www.treasury.id/kebijakan-dan-privasi.
9. “KYC” means the Know Your Customer process, which is a due diligence process for prospective Treasury Users conducted during the registration stage.
10. “User” means any individual who has completed registration on the Treasury App to access and/or use any available feature within the Treasury App.
11. “VAT” means Value Added Tax as stipulated under the applicable Laws and Regulations.
12. “Treasury Website” means Treasury’s website, which is https://treasury.id.

C. Registration

1. After downloading the Treasury App available on the Play Store or via the Treasury Website, the User is required to fill in their personal information in a digital form, including name (as per ID card), mobile phone number, national identity number, gender, date of birth, email, mobile phone number, address, password and PIN, as well as required documents, such as ID card, taxpayer number (NPWP), Family Card (for inheritance purposes), and bank account information to be used within the Treasury App.
2. All submitted data must be consistent (for example: bank account details must match the ID card data). Any discrepancy may result in failed fund withdrawals from the sale of Gold to the User’s account, for which Treasury shall not be held liable.
3. To maintain security and provide convenience for Users in transactions, Treasury will request Users to undergo various data and information verification processes during registration, including but not limited to uploading a photo of the ID card and a selfie of the User as registered, which will be verified by Treasury within 2×24 business hours.
4. Treasury will send a verification email to the User, and the User will be required to follow the instructions contained in the email.
5. Treasury will send a confidential OTP code to the User’s registered mobile phone number. The User must then input the OTP code as instructed to complete the registration process.
6. For safety and convenience during the delivery of printed Gold, the User is requested to activate GPS on their device while using the Treasury App.
7. One email, ID card, phone number, and bank account can only be used for one Treasury account. Treasury reserves the right to block accounts proven to use the same identity information.
8. Users can log in using either the registered mobile number or email after verification and may update or change Security Questions, Passwords, and/or PINs under the Settings submenu in the Profile menu.
9. Users may upload their ID and NPWP information in the KYC and NPWP submenus within the Profile menu, which will then be verified by Treasury within 2×24 business hours.
10. To conduct transactions in the Treasury App, Users may only transact from one device. Switching devices will render the previous device inactive. Using two or more devices for transactions simultaneously or in close intervals is considered a violation of these Terms and Conditions, and Treasury reserves the right to cancel such transactions and blacklist the User.
11. Transaction failures in the Treasury App caused by errors and/or inconsistencies in the User’s data—including but not limited to ID card, NPWP, Family Card, or bank account—shall not be the responsibility of Treasury.
12. Treasury reserves the right to reject User registrations or block registered User accounts if deemed suspicious or non-compliant with Indonesian laws, regulations from the relevant authorities, or these Terms and Conditions. This includes Users already on Treasury’s blacklist.
13. Users can access Profit/Loss information of their Total Assets in Rupiah or percentage form. Users acknowledge that this Profit/Loss information is not absolute or fully accurate and may change at any time according to market fluctuations of the Commodities shown in the Treasury App.
14. If there is a promo related to User registration in the Treasury App, the terms and conditions of the promo also apply to the User.
15. By registering and making transactions (including but not limited to buying, selling, transferring, or printing Gold) in the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, the Privacy Policy, and other applicable provisions in the Treasury App. Violation of any or all of these terms gives Treasury the authority to take actions, including but not limited to blocking the User’s account.

D. Celengan

1. Celengan refers to a balance owned by the User within the Treasury App, with the amount topped up directly by the User. The Celengan balance can be recharged via the Isi Celengan (Top-Up Celengan) feature and withdrawn via the Tarik Celengan (Withdraw Celengan) feature in Indonesian Rupiah. It can also be used to pay for transactions within the Treasury App, including but not limited to the purchase of Gold.
2. Celengan balance top-up can be made using Digital Wallet payment methods, including: GoPay, OVO, DANA, LinkAja, ShopeePay, and/or purchases via direct transfer/Gold Purchase through various payment channels, such as: BNI Virtual Account (payable through various bank channels selected by the User), BCA Virtual Account (payable only via BCA channels), Mandiri Virtual Account (Mandiri channels only), BRI Virtual Account (BRI channels only), Danamon Virtual Account (Danamon channels only), CIMB Niaga Virtual Account (CIMB channels only), Permata Virtual Account (payable via various banks chosen by the User), Maybank Virtual Account (Maybank only), KEB Hana Indonesia Virtual Account (KEB Hana only), and/or via direct debit using Jenius Pay, BNI SmartPay, offline methods, and other payment methods provided now or in the future as displayed in the Treasury App. Offline transaction terms will follow the mechanisms set by each respective payment service provider, including but not limited to maximum allowable transaction amounts for the User.
3. When a transaction is successfully completed using Celengan balance, the balance will be deducted automatically.
4. The proceeds from a Gold Sale to Celengan within the Treasury App will be processed within up to 2 (two) business days.
5. Users may withdraw Celengan balance only after completing KYC, including ID and selfie verification.
6. The withdrawn Celengan funds will be sent to the User’s registered bank account within 2 (two) business days, following the applicable banking operational hours.
7. The maximum Celengan balance for users without verified ID is Rp2,000,000.00 (two million Rupiah), and for users with verified ID is Rp1,000,000,000,000.00 (one trillion Rupiah).
8. The minimum Celengan balance top-up via virtual account is Rp10,000 (ten thousand Rupiah), and the maximum is Rp100,000,000 (one hundred million Rupiah), excluding administrative fees.
9. The minimum Celengan balance top-up via Digital Wallets is Rp500 (five hundred Rupiah), and the maximum is Rp10,000,000 (ten million Rupiah), excluding administrative fees.
10. The minimum Celengan balance top-up via Instant Debit is Rp500 (five hundred Rupiah), and the maximum is Rp100,000,000 (one hundred million Rupiah), excluding administrative fees.
11. The minimum Celengan balance top-up via Retail Outlets is Rp10,000 (ten thousand Rupiah), and the maximum is Rp2,500,000 (two million five hundred thousand Rupiah), excluding administrative fees.
12. Users will be charged an administrative fee for Celengan balance top-ups based on the chosen deposit method.
13. The minimum withdrawal amount from Celengan is Rp5,000 (five thousand Rupiah), excluding administrative fees.
14. A withdrawal administrative fee of Rp3,000 (three thousand Rupiah) will apply to fund transfers made to bank accounts other than BNI.
15. If there is an active promotion related to Celengan top-up in the Treasury App, the terms and conditions of the promotion will also apply to the User.
16. By performing Celengan top-ups and transactions (including but not limited to the buying, selling, transferring, and printing of Gold) in the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, the Privacy Policy, and other applicable provisions in the Treasury App. Any violation of these terms grants Treasury the right to take actions, including but not limited to, blocking the User’s account.

E. Digital Wallets

1. Currently, there are five payment options available via Digital Wallets: Gopay, OVO, DANA, LinkAja, and ShopeePay.
2. If the User makes a payment using Gopay, their Gopay balance will be deducted, and their gold holdings will increase accordingly. An administrative fee of 2% (two percent) will apply (excluding 11% VAT) on each purchase.
3. If the User makes a payment using OVO, their OVO balance will be deducted, and their gold holdings will increase accordingly. An administrative fee of 1.5% (one point five percent) will apply (excluding 11% VAT) on each purchase.
4. If the User makes a payment using DANA, their DANA balance will be deducted, and their gold holdings will increase accordingly. An administrative fee of 1.5% (one point five percent) will apply (excluding 11% VAT) on each purchase.
5. If the User makes a payment using LinkAja, their LinkAja balance will be deducted, and their gold holdings will increase accordingly. An administrative fee of 1.5% (one point five percent) will apply (excluding 11% VAT) on each purchase.
6. If the User makes a payment using ShopeePay, their ShopeePay balance will be deducted, and their gold holdings will increase accordingly. An administrative fee of 1.5% (one point five percent) will apply (excluding 11% VAT) on each purchase.
7. Administrative fees may change at any time—either increased or decreased—based on the policies of the third-party payment providers associated with the Digital Wallet system, or in cases of promotions held by either Treasury or third parties.
8. The minimum payment amount using Digital Wallets on the Treasury App is Rp5,000 (five thousand Rupiah), excluding administrative fees and taxes.
9. The maximum payment amount using Digital Wallets on the Treasury App is Rp10,000,000 (ten million Rupiah), excluding administrative fees and taxes.
10. The total amount billed to the User will consist of the transaction value, the applicable administrative fee, and any relevant taxes.
11. If there is a promotion related to the use of Digital Wallets in the Treasury App, the terms and conditions of such promotion shall also apply to the User.
12. By conducting transactions (including but not limited to the buying, selling, transferring, and printing of Gold) on the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, the Privacy Policy, and other applicable provisions available on the Treasury App. Any breach of these provisions authorizes Treasury to take action, including but not limited to, blocking the User’s account.

F. Instant Debit

1. Instant Debit refers to a selection of partner bank accounts that provide real-time payments that can be completed instantly through the Treasury App. Currently, there are two options for Instant Debit: Jenius Pay and BNI SmartPay.
2. If the User chooses to pay using Jenius Pay, the payment must be made using a $Cashtag, followed by the subsequent steps. The User’s Jenius Pay balance will be deducted, and their gold holdings will increase according to the transaction. An administrative fee of 1% (one percent) will apply (excluding 11% VAT) for each transaction made.
3. If the User chooses to pay using BNI SmartPay, they must first register their BNI SmartPay account in the Bank Account menu. To complete the payment transaction, the User must reply to a PIN Challenge SMS sent by BNI SmartPay. The cost of replying to this SMS for each transaction will follow the applicable fees set by BNI and/or the User’s telecommunications provider. The balance in the BNI account linked to the User’s BNI SmartPay will be deducted, and the User’s gold holdings will increase accordingly. An administrative fee of Rp5,000 (five thousand Rupiah) will apply (excluding 11% VAT) for each transaction made.
4. Administrative fees are subject to change at any time, either increased or decreased, depending on the policies of the third-party payment providers for the Instant Debit method, or as part of any promotion conducted by Treasury or third parties.
5. The minimum payment amount using Instant Debit is Rp5,000 (five thousand Rupiah), excluding administrative fees and taxes.
6. The total payment billed to the User will include the transaction value, administrative fees, and applicable taxes.
7. If there is a promotion related to the use of Instant Debit on the Treasury App, the terms and conditions of such promotion shall also apply to the User.
8. By conducting transactions (including but not limited to the buying, selling, transferring, and printing of Gold) on the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, the Privacy Policy, and any other applicable provisions in the Treasury App. Any violation of these provisions grants Treasury the authority to take actions including, but not limited to, blocking the User’s account.

G. Gold Purchase

1. Gold purchases can be made through various Digital Wallet payment options, including: Gopay, OVO, DANA, LinkAja, ShopeePay, and/or direct transfer/Buy Gold using multiple payment channels, such as: BNI virtual account (payable via various bank channels selected by the User); BCA virtual account (payable only via BCA channels); Mandiri virtual account (Mandiri only); BRI virtual account (BRI only); Danamon virtual account (Danamon only); CIMB NIAGA virtual account (CIMB NIAGA only); Permata virtual account (via multiple banks); Maybank virtual account (Maybank only); KEB Hana Indonesia virtual account (KEB Hana Indonesia only); Bank Syariah Indonesia (BSI) virtual account (BSI only); Neobank (BNC) virtual account (BNC only); BJB virtual account (BJB only); Permata Syariah virtual account (Permata Syariah only); and/or direct debit via Jenius Pay, BNI SmartPay, as well as offline payment methods and other options introduced by Treasury for the User’s convenience, whether existing or in the future, all of which will be displayed within the Treasury App. Offline transaction terms depend on the respective payment providers’ mechanisms, including but not limited to limits on transaction values.
2. The maximum total amount of Gold purchases in a single day is IDR 100,000,000 (one hundred million Rupiah).
3. Gold acquired from purchases within the Treasury App is categorized as organic Gold.
4. Gold purchased using Celengan Voucher Balance and/or obtained free via promotions from Treasury and/or e-commerce/marketplace partners is not categorized as organic Gold.
5. The maximum single transfer limit to BNI, BCA, Mandiri, BRI, Danamon, CIMB NIAGA, Permata, Maybank, and KEB Hana Indonesia virtual accounts (and other banks listed on the Treasury App) will be subject to the payment limits determined by the respective banks.
6. The Gold purchase price based on the invoice will be locked for 60 (sixty) minutes when the User initiates a purchase using direct transfer/Buy Gold via payment to a virtual account and/or offline payment methods via Alfamart, Alfamidi, Lawson, and Dan+Dan.
7. The Gold purchase price based on the invoice will be locked for 26 (twenty-six) seconds when the User initiates a purchase using direct payment/Buy Gold via OVO.
8. The Gold purchase price based on the invoice will be locked for 1 (one) minute when the User initiates a purchase using direct payment/Buy Gold via GoPay and/or ShopeePay. If the User closes the GoPay and/or ShopeePay payment page, the invoice will be automatically canceled.
9. The Gold purchase price based on the invoice will be locked for 5 (five) minutes when the User initiates a purchase using direct payment/Buy Gold via DANA and/or LinkAja. If the User closes the DANA and/or LinkAja payment page, the invoice will be automatically canceled.
10. The Gold purchase price based on the invoice will be locked for 10 (ten) minutes when the User initiates a purchase using direct payment/Buy Gold via Jenius Pay.
11. The Gold purchase price based on the invoice will be locked for approximately 3 (three) minutes when the User initiates a purchase using direct payment/Buy Gold via BNI SmartPay.
12. For transactions via the BNI payment channel, both BNI and Treasury will send notifications to the User as a reminder for payment execution and confirmation once the payment is completed.
13. For transactions via the BCA, Mandiri, BRI, Danamon, CIMB NIAGA, Permata, Maybank, KEB Hana Indonesia, and GoPay payment channels, Treasury will send notifications to the User as a reminder for payment execution and confirmation once the payment is completed.
14. For transactions via offline payment channels such as Alfamart, Alfamidi, Lawson, and Dan+Dan, Treasury will send notifications to the User as a reminder for payment execution and confirmation once the payment is completed.
15. For transactions via the OVO payment channel, both OVO and Treasury will send notifications to the User as a reminder for payment execution and confirmation once the payment is completed.
16. For transactions via the Jenius Pay payment channel, both Jenius Pay and Treasury will send notifications to the User as a reminder for payment execution and confirmation once the payment is completed.
17. The total amount notified to the User for payment includes the total Gold price plus applicable administrative fees and taxes.
18. Gold purchases must be completed using the Transaction PIN, which is confidential and known only to the respective User of the Treasury App.
19. Gold purchase prices change continuously (every minute), following fluctuations in global gold prices, which can be monitored by Users through the Treasury App.
20. Users may only conduct Gold purchases and/or other transactions from a single device with a maximum of 3 (three) transactions per 1 (one) minute. Treasury reserves the right to cancel transactions that do not comply with this policy. Cancellations will include all transactions conducted within the same short time period.
21. Gold purchased will be automatically stored with Treasury free of charge and without time limitations, according to the User’s preference, and will be recorded in the User’s account.
22. Stored Gold may be sold at the prevailing selling price at the time of sale, printed and physically collected, or transferred to other Users in accordance with the applicable Terms and Conditions.
23. Users are limited to a maximum of 10 (ten) transactions per day for Gold purchases and/or Gold printing and/or Big Orders and/or donations and/or zakat within the Treasury App. If there is a promotion related to Gold purchases, the Terms and Conditions of the promotion shall also apply to the User.
24. Each digital gold purchase made by the User through the Treasury App is guaranteed to have a physical gold equivalent stored in accordance with the amount recorded in the User’s digital gold balance. In this regard, Treasury partners with entities approved by Bappebti, as follows:
    • The futures clearing institution, PT Indonesia Clearing House (ICH), which is responsible for recording and verifying the ownership of physical gold underlying the User’s digital gold.
    • The gold storage manager, ICDX Logam Berikat (ILB), which is a designated storage facility in accordance with applicable laws and regulations for storing the User’s physical gold.
25. Treasury ensures that the amount of physical gold stored matches the amount of Digital Gold purchased by the User, so the User’s Digital Physical Gold Balance is always backed by equivalent assets, in accordance with prevailing laws and regulations, including those issued by Bappebti.
26. By conducting any transaction (including but not limited to the purchase, sale, transfer, and printing of Gold) in the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, Privacy Policy, and other applicable provisions in the Treasury App. Any violation of one or more of these terms entitles Treasury to take action, including but not limited to, blocking the User’s account.

H. Gold Selling

1. The minimum amount of Gold that can be sold via the Treasury App is IDR 5,000 (five thousand Rupiah), and only after the User’s total accumulated Gold purchases have reached at least 0.05 (zero point zero five) grams.
2. The proceeds from the Gold sale will be transferred to the bank account registered by the User in the Treasury App within 2 (two) business days, subject to and in accordance with banking operational hours. Please ensure all submitted information is correct.
3. If the Gold sale is made to the Celengan (Piggy Bank) balance within the Treasury App, the funds will be added to the Celengan balance within up to 2 (two) business days.
4. If the sold Gold includes Gold that is still under verification, the proceeds will be transferred to the User’s registered bank account within 3 (three) calendar days, subject to and in accordance with banking operational hours. Please ensure all submitted information is correct.
5. Gold sales must be completed using the Transaction PIN, which is confidential and known only to the respective User of the Treasury App.
6. Gold selling prices fluctuate every minute in accordance with changes in global gold prices, which can be monitored by Users through the Treasury App.
7. Users are only allowed to conduct Gold sales and/or other transactions from a single device, with a maximum of 3 (three) transactions per 1 (one) minute. Treasury reserves the right to cancel transactions that do not comply with this condition. The cancellation will include all transactions conducted within that brief time window.
8. The Gold selling price will be locked for 1 (one) minute at the time the User initiates the sale.
9. Users are limited to a maximum of 10 (ten) daily transactions involving Gold purchases, Gold sales, Gold printing, Big Orders, Donations, and/or Zakat in the Treasury App.
10. If there are any promotions related to Gold sales, the terms and conditions of the promotion will also apply to the User.
11. By conducting transactions (including but not limited to buying, selling, transferring, and printing Gold) within the Treasury App, the User is deemed to have read, understood, and agreed to all applicable Terms and Conditions, Privacy Policy, and other policies in the Treasury App. Any violation of one or more of these provisions authorizes Treasury to take appropriate action, including but not limited to blocking the User’s account.

I. Gold Minting

1. The minimum amount of Gold that can be printed is 0.1 (zero point one) gram.
2. Users can print Gold after completing ID verification and purchasing at least 0.1 (zero point one) gram of Gold, excluding any Gold balance that is still under verification.
3. There is no daily limit on the number of Gold print requests per unit of physical Gold.
4. Users may print more than one Gold item with either the same or different weight denominations.
5. Gold delivery will be carried out by a courier service partnered with Treasury, and the printing will be handled by Treasury’s partner, PT Untung Bersama Sejahtera. Shipping and insurance costs shall be borne by the User.
6. At the time of physical Gold delivery, Users must present the email address associated with their registered Treasury App account.
7. Gold printing fees shall be the responsibility of the User.
8. Printing fees are subject to change at any time, based on the policies of Treasury’s printing partners.
9. Printing prices may vary depending on the weight of the Gold, with details provided within the Treasury App.
10. All printing, shipping, and insurance costs may be paid using the User’s existing Gold balance, which will be converted according to the prevailing Gold price at the time the print request is made.
11. Gold deliveries will only be conducted on business days.
12. Gold printing can only be completed by entering the Transaction PIN, which is confidential and known only to the respective User of the Treasury App.
13. For security reasons, Gold delivery must be received directly by the User and cannot be delegated to any other party.
14. The process of Gold printing and delivery until the Gold is received by the User may take up to 14 (fourteen) business days from the date the print request is submitted, unless there is a force majeure event.
15. In the event of any promotional offers related to Gold printing, the applicable Terms and Conditions of such promotions shall also be binding upon the User.
16. Users are limited to a maximum of 10 (ten) transactions per day on the Treasury App, including Gold purchases, Gold sales, Gold printing, Big Orders, Donations, and/or Zakat.
17. By conducting transactions (including but not limited to the purchase, sale, transfer, and printing of Gold) on the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, the Privacy Policy, and other applicable provisions available on the Treasury App. Any violation of one or more of these provisions grants Treasury the authority to take actions, including but not limited to, blocking the User’s account.

J. Gold Delivery

1. Gold delivery will be carried out via courier services that partner with Treasury and PT Untung Bersama Sejahtera, Treasury’s gold partner. Delivery and insurance costs will be borne by the User. Available courier options include RPX, Paxel, and SAP, along with any other courier options currently or subsequently made available on the Treasury App.
2. Users may choose Paxel for Koin Nusantara deliveries if the total purchase does not exceed Rp5,000,000 (five million Rupiah), which already includes shipping, insurance, and 1.1% VAT.
3. Users may choose RPX for gold bar deliveries up to a maximum of 100 (one hundred) grams per invoice. 
4. Users may select Paxel as the courier service if the delivery is intended for the following areas: DKI Jakarta Province: North Jakarta, Central Jakarta, East Jakarta, West Jakarta, and South Jakarta; West Java Province: Depok City, Bekasi City, Bekasi Regency, Bogor City, and Bandung City; Banten Province: South Tangerang City and Tangerang City; Central Java Province: Semarang City and Surakarta (Solo) City; East Java Province: Surabaya City and Malang City; Special Region of Yogyakarta: Yogyakarta City.
5. Users may select RPX as the courier service if the delivery is intended for the following areas: DKI Jakarta Province: North Jakarta, Central Jakarta, East Jakarta, West Jakarta, and South Jakarta; West Java Province: Depok City, Bandung City, Bandung Regency, Bogor City, Cirebon City, Cimahi City, Karawang Regency, Purwakarta Regency, Bekasi City; Banten Province: South Tangerang City, Tangerang City, and Tangerang Regency; Central Java Province: Boyolali Regency, Demak Regency, Semarang City, Surakarta (Solo) City, Salatiga City; Special Region of Yogyakarta: Yogyakarta City, Bantul Regency, Sleman Regency; East Java Province: Gresik Regency, Mojokerto City, Pasuruan City, Surabaya City, Sidoarjo Regency; Bali Province: Denpasar City; West Kalimantan Province: Pontianak City; South Kalimantan Province: Banjarmasin City, Banjarbaru City; East Kalimantan Province: Balikpapan City; Riau Islands Province: Batam City; Riau Province: Pekanbaru City; South Sulawesi Province: Makassar City; South Sumatra Province: Palembang City; North Sumatra Province: Medan City.
6. Users may select SAP as the courier service if the delivery is intended for the following provinces: Nanggroe Aceh Darussalam, North Sumatra, South Sumatra, West Sumatra, Bengkulu, Riau, Riau Islands, Jambi, Lampung, Bangka Belitung, West Kalimantan, East Kalimantan, South Kalimantan, Central Kalimantan, North Kalimantan, Banten, DKI Jakarta, West Java, Central Java, Special Region of Yogyakarta, East Java, Bali, East Nusa Tenggara, West Nusa Tenggara, Gorontalo, West Sulawesi, Central Sulawesi, North Sulawesi, Southeast Sulawesi, South Sulawesi, North Maluku, Maluku, West Papua, and Papua.
7. Delivery areas are subject to the service coverage of RPX, Paxel, and SAP and may change without prior notice to Users.
8. Gold delivery is only conducted on business days.
9. The process from gold printing to delivery and receipt may take up to 14 (fourteen) business days from the date the print request is submitted, unless affected by a force majeure event.
10. For security reasons, Gold delivery must be received by the registered User and cannot be delegated to any third party.
11. Users agree to release Treasury from any claims or legal actions regarding delays and/or loss and/or damage of Gold caused by force majeure events such as, but not limited to, natural disasters, riots, rebellion, or other circumstances beyond Treasury’s control and/or due to negligence or fault of the courier service.
12. Users acknowledge and agree to release Treasury from any claims or legal actions related to Gold delivery that is withheld, confiscated, or destroyed by authorities such as customs, quarantine, police, prosecutors, or other relevant institutions.
13. Users will also release Treasury from any claims related to loss, damage, or misuse of Gold during shipment, as long as such events are proven not to be due to Treasury’s negligence or fault.
14. Users understand and acknowledge that any compensation for lost, damaged, or misused Gold during delivery will be limited to the amount covered by the shipping insurance and is the responsibility of the courier service working with Treasury and/or PT Untung Bersama Sejahtera.
15. In the event of any promotional offers related to Gold delivery, the applicable Terms and Conditions of such promotions shall also be binding upon the User.
16. By conducting transactions (including but not limited to gold purchases, sales, transfers, and printing) on the Treasury App, Users are deemed to have read, understood, and agreed to all Terms and Conditions, the Privacy Policy, and other applicable provisions stated in the Treasury App. Violation of any of these provisions gives Treasury the right to take actions including, but not limited to, blocking the User’s account.

K. Gold Transfer

1. The minimum amount of Gold that can be transferred via the Treasury App is IDR 5,000 (five thousand Rupiah), after the User’s total Gold purchases reach 0.05 (zero point zero five) grams.
2. Users may transfer Gold after completing KTP verification and purchasing a minimum of 0.05 grams of Gold, excluding any balance still under verification.
3. The Gold eligible for transfer must have been purchased through the methods stated in these Terms and Conditions. Gold received as bonuses, vouchers, or promotions from Treasury or any third party cannot be transferred using this Gold transfer method as outlined in these Terms and Conditions.
4. Gold transfers can only be made by entering a confidential Transaction PIN known solely to the respective Treasury App User.
5. Transferring and/or receiving Gold via transfer is limited to a total of 50 (fifty) grams per day.
6. Transfers to another User will trigger a notification via the app and email.
7. Treasury is not responsible for any disputes that may arise between Users in relation to Gold transfers.
8. Users may initiate a maximum of 2 (two) Gold transfer transactions per day. Treasury reserves the right to cancel transactions that do not comply with this provision.
9. Users may only receive Gold via transfer a maximum of 2 (two) times per day. Treasury reserves the right to cancel transactions that do not comply with this provision.
10. Limits on Gold transfer amount and daily frequency of transfers and receipts are parameterized and subject to system enforcement.
11. Treasury reserves the right to disable the Gold transfer feature and/or cancel transactions deemed suspicious or in violation of the laws of the Republic of Indonesia, regulations of relevant authorities, or the applicable Terms and Conditions.
12. In cases of more than 2 (two) Gold transfer or receipt attempts within the same minute (race condition), only the first successful transaction will be processed. Treasury reserves the right to cancel any transactions that do not comply with this condition.
13. In the event of promotions related to Gold transfers and/or other promotions, the respective Terms and Conditions of such promotions will also apply to Users.
14. The Terms and Conditions for Gold transfers are subject to change at any time without prior notice to Users.
15. By performing transactions (including but not limited to the purchase, sale, transfer, and printing of Gold) in the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, Privacy Policy, and any other provisions contained in the Treasury App. Any violation of any of these provisions entitles Treasury to take actions, including but not limited to, account suspension.

L. Big Order

1. Users may purchase Gold in large quantities exceeding IDR 150,000,000 (one hundred fifty million Rupiah) through the Treasury App. Transactions meeting or exceeding this lower limit will be classified as Big Order transactions.
2. Big Order purchases must be made via bank transfer to a Virtual Account provided by BNI or BCA.
3. The maximum transaction amount for Big Orders through the Buy Gold and Panen Emas features on the Treasury App is IDR 500,000,000 (five hundred million Rupiah).
4. If a User wishes to conduct a Big Order transaction exceeding IDR 500,000,000, they may contact Treasury Customer Service via email at [email protected]. The Customer Service team will guide the User to complete the transaction via bank transfer to Treasury’s designated account number.
5. The Gold purchase price stated in the invoice will be locked for 180 (one hundred eighty) minutes or 3 (three) hours once the User initiates the Big Order transaction.
6. For transactions via the BNI payment channel, both BNI and Treasury will send notifications to the User as reminders and confirmations of payment execution.
7. For transactions via the BCA payment channel, Treasury will send notifications to the User as reminders and confirmations of payment execution.
8. The total amount payable by the User will include the total Gold price and applicable administrative fees.
9. All purchases must be authorized with a confidential PIN, known only to the User.
10. Gold purchase prices are dynamic and follow real-time global Gold price fluctuations, which can be monitored via the Treasury App.
11. Purchased Gold will be automatically stored with Treasury free of charge and with no time limit, and will be recorded in the User’s account as per the User’s intent.
12. Stored Gold can later be sold, printed (minted), physically withdrawn, or transferred to another User in accordance with the applicable Terms and Conditions.
13. Treasury reserves the right to cancel any transaction deemed suspicious or non-compliant with Indonesian law, regulatory authority policies, or these Terms and Conditions.
14. Special Provisions:
    • VIP Treasury Gold Friends (Sobat VIP Treasury Gold), and Users recruited by VIP Treasury Gold Friends who make Gold purchases through the Big Order option, waive their rights to use the Treasury Friend feature.
    • If a VIP Treasury Gold Friend or the recruited User referenced in point 1 holds Points earned through the Treasury Friend feature, such Points will be automatically converted into Gold in accordance with the Treasury Friend Terms and Conditions.
    • Other Users directly recruited by a VIP Treasury Gold Friend or by the User referred to in point 1 will no longer be eligible to earn Points under the Treasury Friend feature.
    • Any matters not explicitly stated in these Special Provisions shall remain valid and binding in accordance with the general Terms and Conditions. 
15. In the event of a promotion related to Big Order purchases, the terms and conditions of such promotion shall also apply to the User.
16. Users are limited to a maximum of 10 (ten) total daily transactions involving Gold purchases, Gold sales, Gold printing, Big Orders, donations (Amal), and zakat through the Treasury App.
17. If there is a promotion related to Big Orders, the corresponding Terms and Conditions shall apply.
18. Big Order Terms and Conditions are subject to change at any time without prior notice to the User.
19. By making a transaction (including but not limited to Gold purchases, sales, transfers, and printing) on the Treasury App, the User is deemed to have read, understood, and agreed to all applicable Terms and Conditions, Privacy Policy, and other relevant provisions on the Treasury App. Any violation of these provisions grants Treasury the right to take action, including but not limited to suspending the User’s account.

M. Gold Voucher

1. A Digital Gold Voucher is a voucher purchased through Treasury’s official store on e-commerce platforms and/or marketplaces, which will be delivered to the User via SMS or other formats.
2. A Printed Digital Gold Voucher is a physical Gold Voucher purchased through Treasury’s official store on e-commerce platforms and/or marketplaces, which will be delivered to the User’s address in printed form.
3. The mobile phone number or address used to send the Digital Gold Voucher code corresponds to the User data registered on the e-commerce platform and/or marketplace used to purchase the Digital Gold Voucher (including printed formats) from Treasury.
4. The Digital Gold Voucher (including printed formats) will be sent via SMS, email, or shipping address as provided by the User at the time of ordering. Please ensure that your phone number, email, or shipping address is correct and active before completing payment.
5. Digital Gold Vouchers (including printed formats) purchased through Treasury’s official e-commerce store can only be redeemed through the Treasury App.
6. Each Digital Gold Voucher (including printed formats) has a different validity period depending on Treasury’s official store on each e-commerce platform and/or marketplace. Users must read the specific terms & conditions attached to each Treasury official store.
7. If the User fails to redeem the Digital Gold Voucher (including printed formats) within the specified time frame, the voucher will expire, cannot be reclaimed, and Treasury bears no responsibility.
8. Gold acquired by Users through voucher redemption on the Treasury App, in accordance with the Digital Gold Voucher (including printed formats) terms and conditions, will be categorized as Organic Gold.
9. Gold obtained through voucher redemption using Digital Gold Vouchers purchased from Treasury’s official store on JD.ID will be categorized as Voucher Balance Verification Gold, which requires marketplace verification for up to 3×24 calendar hours before it can be sold and/or transferred and/or minted.
10. Gold obtained from voucher redemption (including printed formats) can only be sold or transferred if the User has completed organic Gold purchases totaling at least 0.05 grams.
11. Digital Gold Vouchers that were not purchased by the User and/or were obtained free of charge through promotions held by Treasury and/or its e-commerce or marketplace partners are not categorized as Organic Gold.
12. Digital Gold Vouchers (including printed formats) that have been purchased by Users are non-refundable and cannot be exchanged for cash under any circumstance.
13. If a User obtains a Digital Gold Voucher (including printed formats) from any source other than Treasury’s official e-commerce or marketplace stores, Treasury holds no responsibility for the authenticity or validity of such vouchers.
14. Gold purchase prices change in real-time according to global gold market fluctuations and can be monitored by Users in the Treasury App.
15. Treasury and its e-commerce and/or marketplace partners are not responsible for errors in the User’s mobile number or delivery address at the time of ordering a Digital Gold Voucher (including printed formats).
16. Treasury and its partners are not responsible for any misuse of the Digital Gold Voucher (including printed formats) once received or redeemed by the User.
17. The procedure for using the Digital Gold Voucher (including printed formats) on each e-commerce and/or marketplace platform follows the terms, mechanisms, and instructions stated on that respective platform.
18. By conducting any transaction (including but not limited to gold purchases, sales, transfers, or minting) on the Treasury App, Users are considered to have read, understood, and agreed to all Terms and Conditions, Privacy Policies, and other applicable rules in the Treasury App. Violation of any part of these terms entitles Treasury to take action, including but not limited to account suspension.
19. If a promotion is related to Digital Gold Voucher (including printed formats) purchases or gold purchases, the terms and conditions of the promotion shall also apply to the User.
20. The procedure for purchasing Digital Gold Vouchers (including printed formats) is subject to the terms and conditions of the respective e-commerce partners.
21. Users are limited to a maximum of 10 (ten) transactions per day on the Treasury App for gold purchases, gold sales, gold printing, gold transfers, gold gifting, and Big Order transactions.
22. The terms and conditions regarding the purchase of Gold Vouchers through Treasury’s e-commerce and/or marketplace partners are subject to change at any time without prior notice to Users.

N. Gold Tax

1. Users will be charged a Value Added Tax (VAT) of 1.1% for Gold Minting, Coin Minting, and/or Koin Nusantara purchases.
2. Users will be charged an Income Tax (PPh 22) of 0% for physical gold purchases and/or Koin Nusantara minting and/or gold minting.
3. The total Gold payment amount payable by the User will include the gold price, administrative fees, and applicable taxes.
4. By conducting any transaction (including but not limited to gold purchases, sales, transfers, or minting) through the Treasury App, Users are deemed to have read, understood, and agreed to all Terms and Conditions, Privacy Policy, and other applicable provisions in the Treasury App. Violation of any of these terms grants Treasury the right to take actions, including but not limited to account suspension.
5. The terms and conditions regarding gold taxation are subject to change at any time without prior notice to the User.

O. Gold Staking

1. Gold Staking is a feature that allows all Users to earn additional gold weight (“Gold Bonus”) by locking their gold for a specific period: 14 days, 30 days, 90 days, or 180 days (“Staking Period”) via the Treasury App.
2. The term “day” in Treasury’s Gold Staking feature refers to calendar days.
3. Gold Bonus is calculated as an annual percentage yield (p.a.) based on the gold weight stored during the selected Staking Period.
4. The amount of Gold Bonus depends on both the weight of gold staked and the duration of the selected Staking Period.
5. Payment methods for gold purchases to be staked in the Gold Staking feature can be made using Celengan Balance or other payment methods listed in the Gold Staking feature.
6. The staked gold will be returned to the User’s gold balance at the end of the selected Staking Period.
7. For Users who choose a Staking Period other than 14 days, the Gold Bonus will be distributed every 30 days to the User’s gold balance.
8. The Gold Bonus received through the Treasury Gold Staking feature is inclusive of taxes and other applicable fees (if any).
9. If a User withdraws staked gold before the end of the selected Staking Period, a 0.5% early withdrawal fee will be applied based on the gold weight being withdrawn. In such cases, the previously stated Gold Bonus will be forfeited.
10. A maximum of 10 active Gold Staking transactions is allowed at any given time.
11. By participating in the Gold Staking feature, Users are deemed to have read, understood, and agreed to all applicable terms and conditions.
12. Users are encouraged to carefully read all Terms and Conditions before conducting any transactions via the Treasury App. For more information, Users may contact Treasury Customer Service at [email protected].

P. Jamimas Treasury

1. “Jamimas Treasury” is a feature that allows all Users to temporarily sell a portion of their digital gold balance (“Gold Balance”) to Treasury at a value of 93% of the Gold Selling Price at the time of the transaction. The User is then required to repurchase the temporarily sold Gold Balance in periodic installments based on the selected period, along with a fee called the Jamimas Fee.
2. The Jamimas Fee is charged every 15 (fifteen) days to Users participating in Jamimas Treasury. Users can repurchase the Gold Balance periodically by selecting one of the following durations: 15, 30, 90, 180, or 360 calendar days (“Period”).
3. The Repurchase Value is the total value to be repaid for the temporarily sold Gold Balance, including the applicable Jamimas Fee.
4. Users have the right to repurchase the full amount of temporarily sold Gold Balance at once by paying the remaining Repurchase Value in full, based on the selected Period.
5. The minimum amount of Gold Balance that can be temporarily sold in Jamimas Treasury is 0.2 grams.
6. A participation fee of IDR 2,500 will be charged and deducted from the User’s Gold Balance when initiating a Jamimas Treasury transaction.
7. Users are obligated to repay part or all of the Repurchase Value on every 30th day (“Due Date”) from the date of the initial Jamimas Treasury transaction. For 15-day Periods, the Due Date is 15 days from the initial transaction date.
8. Repayment can be made through Celengan Balance, Bank Virtual Account, Digital Wallet, Instant Debit, or Retail Outlets.
9. If the User fails to repay the Repurchase Value by the Due Date, a 14-day Grace Period begins, during which a Late Fee of IDR 5,000 will be applied per day until repayment is completed.
10. If the User fails to repay by the end of the Grace Period, participation in Jamimas Treasury will be terminated.
11. Any partial Repurchase Value already paid will be accumulated, Late Fees deducted, and the remainder will be used to purchase Gold at the current buying price. The gold will then be credited to the User as Gold Balance, and the previously temporarily sold gold will be considered as a final sale, meaning it can no longer be repurchased.
12. If the User fulfills all the Terms and Conditions of Jamimas Treasury as outlined above, the repurchase is deemed successful, and Treasury will credit the corresponding Gold Balance back to the User within 1 x 24 hours after the end of the selected Period.
13. By participating in Jamimas Treasury, the User is deemed to have read, understood, and agreed to all applicable terms and conditions.
14. Users are encouraged to carefully read the full Terms and Conditions before conducting any transactions via the Treasury App. For more information, Users may contact Treasury Customer Service at [email protected].
15. Unless otherwise stated in these Terms and Conditions, Users participating in Jamimas Treasury are also bound by all other terms and conditions found in the Treasury App.

Q. Account Closure

1. Users may permanently close their Treasury account at any time directly via the Treasury App.
2. If there is any remaining Gold in the User’s Treasury account, the User must first sell and/or print and/or convert and/or withdraw their Gold and/or Celengan Balance, and complete all ongoing transactions before initiating account closure. If these steps are not completed, the User will not be able to close the Treasury account.
3. Once the Treasury account has been successfully closed, the User will not be able to re-register using the same email address and phone number previously linked to the closed account.
4. The Terms and Conditions for account closure may change at any time without prior notice to Users.

R. Account Blocking

1. Treasury reserves the right to block any User accounts found to be in violation of the laws of the Republic of Indonesia, regulations of the relevant authorities, or any applicable Terms and Conditions, including but not limited to: the Treasury App Terms and Conditions, Teman Treasury Terms and Conditions, and Koin Nusantara Terms and Conditions.
2. Treasury may deactivate certain features from being accessed by Users whose accounts are subject to blocking due to such violations.
3. Users whose accounts are blocked will receive an email from Treasury notifying them of the violation and outlining the details of the blocking action.
4. If a blocked account contains any remaining Gold balance, Treasury will conduct an internal investigation to verify the legitimacy of the Gold ownership. If validated, Treasury will convert the remaining Gold into cash using the Gold Selling Price listed in the App as of the date of the blocking, and inform the User accordingly.
5. Treasury reserves the right to forfeit any transactional benefits (including Gold, funds, or other forms of benefit) of Users found, through internal investigation, to have violated the applicable terms and regulations mentioned above.
6. The conversion of remaining Gold in a blocked User account will follow the Gold Selling Terms and Conditions outlined in this Treasury App document, including but not limited to the disbursement method for the converted funds.
7. If the funds resulting from the Gold conversion are below the minimum bank transfer threshold as regulated by Indonesian banking authorities (e.g., Bank Indonesia) or by the User’s registered bank, the funds may be collected by the User at a location to be determined by the Treasury team.
8. Blocked Users are not permitted to re-register on the Treasury App using the same personal data and information, including but not limited to email, ID card (KTP), tax ID (NPWP), or bank account number.
9. In the event of a dispute arising from account blocking related to violations of Indonesian laws, authority regulations, or the applicable Terms and Conditions (including those of the Treasury App, Teman Treasury, and Koin Nusantara), the South Jakarta District Court (Pengadilan Negeri Jakarta Selatan) shall serve as the legal forum for dispute resolution.
10. The Terms and Conditions regarding account blocking may be changed at any time without prior notice to the User.

S. Gold Inheritance

1. Gold owned by a User who has passed away and stored in the Treasury App may be inherited by the heir registered during the User’s initial registration on the Treasury App.
2. The heir must be an individual listed in the Family Card (Kartu Keluarga) that was registered by the User.
3. If the User did not register a Family Card containing the rightful heir, a legitimate heir may submit a request to Treasury by providing an Heirship Decree (Akta Penetapan Waris) issued by a competent court and/or another valid inheritance document issued by an authorized institution in accordance with the laws and regulations of the Republic of Indonesia.
4. If the heir wishes to submit a will, they must still include the heirship documentation as outlined in clause S.3 above.
5. For heirs who are legally minors or not of legal age under population administration regulations, a valid guardianship statement must be provided, confirming the existence of a lawful guardian with legal authority to act on the heir’s behalf.
6. Treasury is not responsible for any disputes arising among heirs and/or third parties in relation to inheritance. The Family Card and heirship documents submitted by the User or their heir shall be considered authentic and legally valid, and Treasury is not obligated to verify the validity or authenticity of these documents in connection with the Gold Inheritance process as described in these Terms and Conditions.
7. If there are any promotional campaigns related to Gold Inheritance, the terms and conditions of such promotions shall also apply to the User.
8. By conducting transactions (including but not limited to purchasing, selling, transferring, or printing Gold) through the Treasury App, the User is deemed to have read, understood, and agreed to all Terms and Conditions, Privacy Policy, and other applicable provisions within the Treasury App. Any violation of these terms grants Treasury the authority to take actions including but not limited to account suspension or blocking.
9. The Terms and Conditions related to Gold Inheritance may be amended at any time without prior notice to the User.

T. Jewelry

1. Jewelry refers to gold in the form of ornaments available in various shapes and models, each with different gold content, prices, photos, and descriptions, which can only be transacted through the Treasury App and the website treasury.id.
2. Jewelry available on the Treasury App and website is a collaboration between Treasury and third parties, including but not limited to UBS Lifestyle.
3. Each jewelry item will be accompanied by an official certificate issued by Treasury’s partner manufacturer to guarantee authenticity for Users.
4. All Treasury App Terms and Conditions apply and are binding upon Users for jewelry transactions, unless explicitly stated otherwise in these Jewelry Terms and Conditions that differ from or contradict the general Treasury App Terms.
5. By purchasing or transacting in any way related to jewelry, the User is deemed to have read, reviewed, understood, and agreed to all Jewelry Terms and Conditions.
6. Jewelry purchases are only available to verified Users who have fulfilled all requirements as outlined in the Treasury App Terms and Conditions.
7. Users may purchase jewelry directly via the Treasury App and website, subject to availability.
8. Jewelry can be purchased through various payment methods: Gold Balance, Virtual Account, E-Wallet, Installments, Instant Debit, Retail Outlets, or Celengan Balance.
9. Users may use their “My Gold” balance on the Treasury App to pay for jewelry equal to the total gold weight value of the selected items.
10. For Virtual Account payments, the minimum transaction amount is IDR 10,000.
11. For e-wallet payments, Users may use GoPay, OVO, DANA, ShopeePay, or LinkAja. Minimum e-wallet payment is IDR 5,000 and the maximum is IDR 10,000,000.
12. Installment payments are only applicable to jewelry products (excluding bullion), and are supported by Akulaku and Kredivo. For Akulaku, the minimum installment transaction for tenors over 30 days is IDR 150,000; for Kredivo, it is IDR 1,000,000. The maximum for Akulaku is IDR 20,000,000 and for Kredivo is IDR 30,000,000.
13. Installment limits and tenors are determined by Akulaku and Kredivo’s membership policies and credit eligibility.
14. For Instant Debit, payments can be made via JeniusPay or BNI SmartPay. Minimum payment is IDR 5,000. Maximum payment for JeniusPay is IDR 100,000,000. The BNI SmartPay limit depends on the User’s available bank balance.
15. For Retail Outlet payments, Users may pay via Alfamart Group (Alfamart, Alfamidi, Dan+Dan, Lawson) in cash only. Minimum payment is IDR 10,000; maximum is IDR 2,500,000.
16. Jewelry prices exclude applicable taxes per Indonesian regulations, as well as administrative, shipping, and insurance fees, which are the responsibility of the User.
17. Once payment is confirmed, jewelry will be exclusively packaged and delivered to the registered address via Treasury’s appointed courier.
18. The maximum delivery time is 14 (fourteen) business days, barring any force majeure circumstances.
19. Treasury is only responsible for deliveries to the address registered by the User. If someone else receives the jewelry at that address, Treasury bears no responsibility.
20. If there is any promotion related to Jewelry, its specific Terms and Conditions shall also be binding on the User.
21. By conducting any transaction (including but not limited to buying, selling, transferring, and printing Gold) on the Treasury App, the User is deemed to have understood and agreed to all Terms and Conditions, Privacy Policies, and other provisions in the app. Any violation grants Treasury the right to take actions, including but not limited to account suspension.

U. Buyback

1. The only gold bars eligible for buyback through Treasury are Antam Gold Bars.
2. Specifically, only Antam Gold Bars with Certieye certification are accepted for buyback.
3. To initiate the buyback process, Users must fill out the Google Form available in the Buyback feature on the Treasury App.
4. After completing the form, Treasury’s Customer Service will contact the User and request photos and videos of the Antam Gold Bar to be bought back. These will undergo an initial evaluation by the Treasury Appraisal Team. The buyback price will be communicated once the evaluation is complete.
5. For pick-up buyback requests, the actual pick-up fee and available courier options will be informed by Customer Service after the User provides complete pick-up address details.
6. The Antam Gold Bar, along with its certificate and packaging, must be in good condition for buyback. “Good condition” means the item must not be deformed, damaged, or broken.
7. Funds from the buyback will be transferred to the bank account provided by the User, based on the information received by the Treasury Team via Customer Service chat.
8. The inspection and testing process for Antam Gold Bars takes up to 1 business day (1×24 hours) after the item is received by Treasury.
9. Once the gold is received, a final appraisal will be conducted by the Treasury Appraisal Team.
10. The buyback price reference is updated daily and is valid only until 16:00 WIB on the same day. For further information, Users can contact Treasury’s Customer Service.
11. If confirmation is received after 16:00 WIB, the appraisal will use the next day’s reference price.
12. If the Antam Gold Bar received by Treasury does not match the description previously submitted by the User in the buyback form, Treasury reserves the right to offer a new price based on the actual condition after re-appraisal.
13. The name on the payout account must match the name on the User’s ID (KTP) submitted to the Treasury Team via Customer Service chat.
14. Fund disbursement will be completed within 1 business day (1×24 hours) after the appraisal process is completed (subject to banking operation hours).
15. If the User cancels the buyback after Treasury has received the gold, the return shipping cost will be fully borne by the User.
16. The gold must be shipped using the courier service recommended by Treasury.
17. Any loss or damage during shipment will be covered by insurance, subject to applicable premiums.
18. Users are required to record a video of the packaging process before sending the gold to Treasury.
19. If the User fails to provide a video proof of packaging, Treasury will not conduct an investigation if issues occur during shipment until it is received by Treasury.
20. For drop-off method, Users can choose a preferred drop-off location from the list provided in the form.

V. Miscellaneous

1. These Terms and Conditions are made, executed, governed by, and interpreted in accordance with the laws of the Republic of Indonesia.
2. Provisions regarding the processing of User information classified as personal data under applicable Laws and Regulations shall be subject to the Privacy Policy.
3. Users are not allowed to transfer or authorize others to operate their User account. Treasury shall not be held responsible for any fraud, criminal acts, and/or losses arising from the transfer of the account.
4. Treasury does not permit Users to use the Treasury App to carry out any activities and/or transactions that are not features and/or transactions provided and/or promoted by Treasury.
5. Any form of malware attack, data theft, or other security breaches caused by the use of jailbroken or rooted devices shall not be the responsibility of Treasury.
6. Any fraud and/or criminal acts committed by Users and/or other parties in operating and/or transacting on the Treasury App will be referred to the relevant law enforcement authorities.
7. Users acknowledge and agree not to use the Treasury App for money laundering and/or terrorism financing and/or proliferation of weapons of mass destruction and/or other unlawful activities. Treasury shall not be liable if the User uses the Treasury App for such prohibited activities as described in this provision. In the event Treasury detects any indication of such unlawful use, Treasury will report the matter to the relevant law enforcement authorities.
8. Users who are listed on Treasury’s blacklist are not permitted to participate in any promotions held by Treasury or any third party working with Treasury. Promotions referred to in this clause include vouchers, gold bonuses, or any other forms of benefits provided by Treasury. Treasury reserves the right to cancel transactions and/or revoke vouchers, gold bonuses, or other benefits that are owned by blacklisted Users or obtained by Users in violation of these Terms and Conditions.

W. Limitation of Liability

1. Treasury continuously strives to maintain the Treasury App to be secure, convenient, and functional for User use. However, Users understand that we provide the Treasury Website and App on an “as is” and “as available” basis and cannot be modified or customized per individual User requests. We make no representations or warranties that the Treasury Website and App, including all transactions and/or activities conducted within them, will: (i) be free from defects or errors that materially affect performance; (ii) always be timely, operate without disruption, or be free from alteration, addition, reduction, transmission, damage, loss, transfer, or concealment caused by unauthorized or unlawful acts; (iii) be suitable for any particular purpose; (iv) be secure from viruses, malware, or other cyber threats; (v) always be up to date or contain accurate and current information; and (vi) be accessible by Users without unforeseen risks or issues.
2. Treasury shall not be responsible for any activities and/or transactions conducted by Users that are not part of the features provided by Treasury on the App.
3. Treasury will not be held liable for errors or losses resulting from User negligence, including but not limited to fraud risks by other parties using the Treasury App, whether committed by other Users or third parties. The User hereby agrees to be fully responsible for any personal mistakes resulting from their own carelessness or negligence in conducting transactions on the Treasury App.
4. Users understand that gold investments are volatile and influenced by unpredictable market price changes. We do not guarantee any profit or return from transactions conducted by Users on the Treasury App. All investment decisions are entirely the responsibility of the User. Therefore, Users are advised to conduct adequate research before making gold transactions through the Treasury App.
5. We do not guarantee that all our services, including the Treasury App and its features, will be available and fully functional outside Indonesia. If you access the Treasury App from outside Indonesia or are a foreign national, you are fully responsible for your use of the App and for ensuring compliance with applicable local laws and your personal legal obligations.
6. To the extent permitted by applicable law, Treasury shall not be liable for losses resulting from the use of services and/or the Treasury App—except as provided under item 8 below—and the User agrees to release Treasury, including its affiliates, directors, employees, advisors, and partners, from any and all liabilities, demands, claims, compensation, damages, expenses, or lawsuits arising from:: 
   • Any loss or damage (including but not limited to financial losses, goodwill, reputation, profits, intangible losses, and any special, indirect, or consequential damages) directly or indirectly caused by the use or inability to access the Treasury App or use any of its features, or from disruptions, failures, or issues with third-party services that support the operation of Treasury and/or the Treasury App;
   • (i) loss of data; (ii) loss of income, profit, or other earnings, including due to a decline in gold prices; and/or (iii) any loss, damage, or injury resulting from the User’s use of the Treasury App that is not directly caused by Treasury;
   • Delays or disruptions in the Treasury App;
   • Viruses or other harmful software obtained while accessing the Treasury Website, App, or any related services, provided we have taken reasonable steps to address affected platforms;
   • Technical issues, system errors, cyberattacks, or harmful materials affecting User devices, software, or data;
   • Negligence or errors made by the User during access or use of the Treasury App, including failure to maintain account security;
   • Fraud committed by third parties;
   • Hacking attempts by third parties on the User’s Treasury App or related accounts resulting in unauthorized access;
   • Account suspension or other actions taken on the User’s Treasury account or transaction requests pursuant to applicable laws and these Terms and Conditions;
   • The need for Users to alter their practices, content, or behavior, or loss of business due to changes in these Terms and Conditions; and/or
   • Any interruptions, delays, modifications, or unavailability of Treasury and/or the Treasury App (including Treasury being unable to execute or continue any instructions or communications from Users via the Treasury Website or App) due to events beyond Treasury’s control, including but not limited to natural disasters; war; riots; government policies; failures of third-party payment systems; monetary crises; changes, additions, reductions, transmissions, damages, losses, transfers, or concealment of systems, devices, or the App caused by unauthorized or unlawful actions; third-party service disruptions such as internet, electricity, and telecommunication network issues; or other matters beyond Treasury’s control..
7. To the extent permitted by applicable laws, any damage to the User’s computer network, mobile device, apps, or other hardware resulting from use of the Treasury App is entirely the User’s responsibility.
8. We are only liable for direct losses clearly incurred in connection with your use of the Treasury account, as long as you or we can prove such losses were caused by our breach or error under these Terms. In any case, our liability is limited to the transaction amount recorded in Treasury that incurred the loss. If the loss was caused by third-party partners (including but not limited to payment providers, tech infrastructure providers, or other service partners working with Treasury), including technical disruptions between third-party systems and ours, we will assist the User in the compensation request process to the respective third-party partner as outlined in item 8 of this section.
9. Users understand and agree to release Treasury, including its affiliates, directors, employees, advisors, and partners, from any claims, losses, liabilities, costs, or expenses arising from violations of these Terms and Conditions or from any unauthorized, unlawful, or policy-violating use of the Treasury Website and/or App.

X. Dispute Resolution

1. The User and Treasury agree that any dispute or legal issue arising from or related to the provisions set forth in these Terms and Conditions (including any dispute or legal issue resulting from a breach of one or more provisions of these Terms and Conditions) (“Dispute”) shall be resolved as follows:
   • Either party, whether the User or Treasury, must first provide written notice of the existence of the Dispute to the other party (“Dispute Notice”);
   • The User and Treasury shall attempt to resolve the Dispute amicably through deliberation and mutual agreement within 30 (thirty) calendar days from the date of the Dispute Notice;
   • If no agreement is reached within 30 (thirty) calendar days from the date of the Dispute Notice, the resolution of the Dispute shall be subject to the exclusive jurisdiction of the South Jakarta District Court.
2. Prior to contacting Treasury to resolve the Dispute and/or during the Dispute resolution process as set forth in these Terms and Conditions, the User understands and agrees to maintain the confidentiality of all information regarding the Dispute. This includes, but is not limited to, refraining from distributing, announcing, disclosing, or publishing any content about the Dispute on any platform or media that could discredit Treasury.
3. During the dispute resolution process under these Terms and Conditions, the User remains obligated to comply with and fulfill all obligations applicable to the User as stated in these Terms and Conditions.

Terms & Conditions of the Treasury Rewards Feature

A. Information

These Terms and Conditions are binding between PT Indonesia Logam Pratama (“Treasury”) and the User.

B. Description

The Rewards feature is a program that grants additional prizes in the form of coins, vouchers, or other rewards to Users who successfully complete missions available in the Treasury App.

Treasury Box Collection

1. “Treasury Box” refers to Rewards obtained by active Users of the Treasury App, containing prizes such as coins, vouchers, or other attractive gifts.
2. Users are eligible to receive a Treasury Box once they have accessed the Treasury Rewards feature.
3. Users are entitled to receive a Treasury Box after making a gold purchase transaction through the Buy Gold or Gold Harvest feature (“Transaction”), or by completing missions such as Complete Profile, Invite Friends, and Daily Check-In (“Missions”), or other missions within the Treasury App.
4. The Rewards feature cannot be combined with other promotions.
5. A Treasury Box will be sent for every gold purchase made via the Buy Gold and Gold Harvest features, provided no promotional code or voucher is used.

Reward Redemption (Coins and Vouchers)

1. Rewards may be in the form of coins, vouchers, or other attractive prizes (“Prizes”).
2. Each Voucher is valid only for the User who receives the Prize in the Treasury App. Vouchers cannot be exchanged for cash, transferred to another party, or combined with other promotions available on the “Promo” page. If there are indications of multiple accounts used by the same User, same phone number, same user ID, identical payment identities, transaction history, and/or any form of fraudulent activity, the User will be disqualified from receiving any Rewards benefits.
3. Each Coin obtained from Rewards is equivalent in value to IDR 1 (one Rupiah).
4. Treasury reserves the right to adjust the value of Coins.
5. Treasury may modify the benefits and available products that can be redeemed using Coins.
6. Treasury reserves the right to terminate the Rewards feature at any time. Users are encouraged to redeem their Prizes while they remain valid.
7. Treasury has the right to determine which products can be redeemed with Coins as benefits for Users.
8. Users are advised to regularly check the expiry period of their Coins. Expired Coins will be forfeited.

C. General Terms and Conditions

1. Users must click and access the Treasury Rewards feature at least once to be eligible for its benefits.
2. Users must pay attention to the validity period and terms attached to each Voucher. Once a Voucher has expired, Treasury bears no responsibility, and the User shall not make any claims or demands for compensation of any kind.
3. Treasury strongly advises all Users to be cautious of fraud conducted in the name of Treasury. All official activities will only be communicated through Treasury’s official website (www.treasury.id), the Treasury App, and Treasury’s official social media channels. Treasury is not liable for any losses arising from fraud experienced by Users.
4. The use of Prizes obtained from Rewards is fully under the User’s discretion, subject to applicable Terms and Conditions.
5. By participating in the Rewards feature, Users acknowledge and agree that these Terms and Conditions form an integral part of the general Treasury App Terms and Conditions.
6. By participating in the Rewards feature, Users agree to comply with and be bound by these Terms and Conditions, as well as Treasury’s General Terms and Conditions.
7. These Terms and Conditions may be adjusted in line with future Site developments and prevailing laws and regulations. Users are encouraged to visit the Site regularly to stay informed of any updates.

Green Gold Terms of Use

A. What is Green Gold ?

These Green Gold Terms of Use (“Terms of Use”) govern your (“You”) access and use of the services provided by PT Jejak Enviro Teknologi (“Jejakin”) within the application owned by PT Indonesia Logam Pratama (“We” or “Treasury”) (“Application”), under the feature named Green Gold.

Green Gold is an innovative initiative designed to revolutionize the gold industry by achieving carbon neutrality in its production processes. The program’s main objective is to create “Green Gold” — gold produced without carbon emissions. This initiative is a commitment to environmental sustainability. It comprehensively addresses environmental challenges commonly associated with traditional gold investment activities. Through the Green Gold collective funding program, we organize tree-planting activities to offset the carbon emissions typically generated during gold production.

We collaborate with Jejakin to facilitate climate action by integrating their services into the Application. In this context, Jejakin acts as a Monitoring, Reporting, and Verification (MRV) service provider working with relevant non-governmental organizations to carry out tree planting activities (“Jejakin Services”). The goal is to make tree planting simple and accessible for everyone.

We thank you for your trust in using the Green Gold service. Please take the time to carefully read the full Terms of Use below.

B. General Terms

These Green Gold Terms of Use constitute a valid and legally binding agreement between You and Us. By using the Jejakin Services provided in the Application under Green Gold, You explicitly and expressly acknowledge that you have read, understood, and agreed to be bound by these Terms of Use. If You do not agree with any part or all of these Terms, You are not permitted to access or use the Green Gold service.

Furthermore, You agree that the Green Gold Terms of Use are part of the broader terms and conditions governed by both Treasury and Jejakin, including their respective privacy policies. Therefore, by accepting these Terms of Use, you also agree to be bound by all other applicable terms and conditions of Treasury and Jejakin.

When using the Green Gold service, You acknowledge that it is a service owned and operated by Jejakin, a third party. Treasury only facilitates Jejakin’s services through the Application and does not control Jejakin Services. You understand and agree that Treasury is not responsible for Jejakin’s services and cannot guarantee their accuracy. However, we will always strive to ensure that the Application remains secure and functions properly. Nevertheless, we cannot guarantee uninterrupted operation or flawless access to the Application.

C. Green Gold Activation Fees and Duration

By using the Green Gold service, which includes Jejakin Services accessed through the order page in the Application, You agree to be charged a fee by Jejakin as stated in the Application and approved by You beforehand (“Fee”).

The standard Fee we apply for the Green Gold service is Rp 3,507/gram. However, You understand and agree that the total calculated Fee may be rounded to the nearest hundred rupiah, and the rounded amount will be the final Fee payable by You for the Green Gold service.

You agree that this Green Gold Fee will be automatically applied to all future orders You place in the Application, not just the current one. All Fees paid by You will be forwarded to Jejakin monthly to support tree-planting activities.

If You wish to stop using the Jejakin Service via Green Gold, You can deactivate the service at any time through either the gold purchase transaction page or the Green Gold information page accessible on the relevant service fee screen in the Application.

D. Funding for Tree Planting

1. The trees to be planted will be funded by the Green Gold fees collected over a period of three months. However, the actual tree planting schedule may depend on Jejakin’s internal policy and be subject to force majeure circumstances, such as floods, weather conditions, wildfires, typhoons, earthquakes, and other events beyond the control of both Treasury and Jejakin. For clarity, Jejakin will provide periodic reports to you as outlined in the section “Tree Monitoring and Reporting” below.
2. Funds collected from Green Gold will be used by Jejakin for the purpose of tree planting through its conservation partner, LindungiHutan (https://lindungihutan.com/). The tree planting locations will be determined by Jejakin in collaboration with the relevant conservation partner. Please refer to the FAQ section to learn more about planting locations.
3. Once the Green Gold Fee has been paid, it is non-refundable under any circumstances.
4. There is a specific fee amount per transaction allocated to Green Gold. You may increase or decrease the amount contributed through the Green Gold service as available within the Green Gold product file.
5. All funds collected under Green Gold do not constitute donations and will be fully transferred to Jejakin for the purpose of tree planting and Jejakin Services.

E. Tree Monitoring and Reporting

1. You agree that your personal data (specifically, your full name and email address) may be shared with Jejakin to enable them to send you progress updates regarding your tree planting contribution. In this regard, you agree to the collection, use, disclosure, and/or transfer (including cross-border transfer) of your personal data in accordance with Treasury’s Privacy Policy.
2. Monitoring will be conducted by LindungiHutan’s conservation team, using Jejakin’s technology, once per year for a duration of 3 years. You will receive three progress reports of your contribution, accessible via your Jejakin dashboard. After three years, you may still monitor progress independently by logging into the dashboard and viewing the latest satellite images of the planting area. A link to the dashboard will be provided in the reporting emails sent by Jejakin.
3. You will continue to receive reporting updates from Jejakin even after deactivating the Green Gold service in the Application, as long as your tree planting contribution occurred prior to deactivation. You may opt out of future updates by clicking the unsubscribe link included in Jejakin’s email.

F. Changes to the Service

You acknowledge that applicable laws and regulations, including government policies related to Jejakin Services, may change from time to time. Therefore, you understand that the fee for the Green Gold service may be subject to change in order to comply with applicable laws and regulations. Additionally, you agree that to accommodate evolving business needs, Jejakin may adjust or modify the Jejakin Services, including Green Gold, at any time.

G. Reporting Issues

1. All carbon absorption calculations, tree planting and monitoring activities, and other Jejakin Services will be carried out solely by Jejakin. If you experience any issues with Jejakin Services, please contact them via email at [email protected].
2. If you experience problems related to the Green Gold transaction or your order within the Treasury App, please contact us at [email protected] or visit the Help Center in the App.

H. Green Gold Miscellaneous

By using the Green Gold service, you are deemed to have read, understood, and agreed to comply with this Green Gold Terms of Use as well as Treasury’s General Terms and Conditions.

Golden Generation Terms of Use

A. What is Golden Generation ?

1. These Terms of Use (“Golden Generation Terms”) govern the use of the Golden Generation feature provided by PT Indonesia Logam Pratama (“Treasury”) and the user (“You”) when accessing and using the services provided by PT Jejak Enviro Teknologi (“Jejakin”) within the Treasury app (“App”).
2. Golden Generation is an additional feature in the Gold Purchase feature on the Treasury App, which can be activated by users during their gold purchase payments. By activating the Golden Generation feature, users will participate in an initiative designed to address the educational gap in Indonesia through the provision of various educational programs such as scholarships, teaching activities, and other educational resources aimed at reaching children and teenagers from underprivileged families. For more details about the Golden Generation feature, please visit the Golden Generation information page.
3. In providing the Golden Generation feature, Treasury collaborates with Yayasan Masa Depan Keemasan (“Partner Distributor”), which serves as the distributor of funds collected from donors to programs aimed at supporting education and the future of children in need.
4. By using the Golden Generation service, you understand that this service is provided by the Partner Distributor and is controlled by them, a third party. Treasury only facilitates the Partner Distributor’s service within the App, meaning Treasury does not have control over the Partner Distributor’s services. You acknowledge and agree that Treasury is not responsible for the Partner Distributor’s services and cannot guarantee the accuracy of the services provided by the Partner Distributor. However, Treasury will always strive to maintain the App to ensure it remains safe and functional. Nevertheless, Treasury cannot guarantee that the App will operate continuously or that access to the App will always be flawless.
5. By using the Golden Generation service, which contains services from the Partner Distributor via the Treasury App, you agree that you will provide donations (“Donations”) as per your preference. You understand and agree that the amount of Donations is entirely up to your discretion, and there is no minimum set for the Donations. Every Donation you make will be forwarded to the Partner Distributor to support the programs supported by Golden Generation, as outlined in section 6 below.
6. If you wish to stop participating in the Golden Generation program, you can deactivate this service at any time via the gold purchase transaction page or the Golden Generation information page, which can be accessed on the relevant order summary screen in the App.
7. To achieve the objectives of the Golden Generation program, the following terms apply regarding the use of funds raised through donations for the Golden Generation program:
   • Funds collected through the Golden Generation service will be used to support various educational programs designed under the Golden Generation initiative. These programs include, but are not limited to, providing scholarships, educational activities, and other educational resources aimed at helping children and teenagers from underprivileged families in Indonesia, as determined unilaterally by the Distribution Partner.
   • The funds donated by users will be managed and distributed by the Distribution Partner working with Treasury. This Distribution Partner is responsible for ensuring that the funds are used appropriately and effectively in accordance with the objectives of the Golden Generation program.
   • The dates and implementation of each program within Golden Generation will depend on the policies of the Distribution Partner and will be adjusted to accommodate any unforeseen circumstances, such as natural disasters, extreme weather conditions, or other factors beyond the control of Treasury and the Distribution Partner. The Distribution Partner will provide regular reports to users regarding the progress and implementation of the program, as outlined in section 6 below.
   • Once the funds have been donated by the user, they cannot be refunded under any circumstances after the funds have been forwarded to the Distribution Partner.
8. Treasury and the Distribution Partner hereby commit to providing transparency on the use of funds from donations for the implementation of the Golden Generation program through program reporting under the following terms:
   • Users agree that the reporting related to the Golden Generation program will be conducted after the completion of the activities or programs related to this initiative. The reporting will be adjusted according to the completion time of each activity and program.
   • The reporting will be conducted by the Distribution Partner working with Treasury in the implementation of the Golden Generation program. Treasury will inform users, as donors, of the reporting results through the Apps Treasury based on data received from the Distribution Partner.
   • The program reports will be delivered according to the availability and policies of the Distribution Partner. Treasury does not guarantee or determine when the reporting will be done after the program or activity has been completed.
   • Users understand and agree that Treasury is not responsible for delays or failures in reporting conducted by the Distribution Partner. All responsibilities related to the reporting and information provided lie with the Distribution Partner.
   • Even if users have deactivated the Golden Generation service from the Apps Treasury, users will still receive reports regarding the programs they have donated to before the deactivation. If users no longer wish to receive the reports, they can choose the unsubscribe option available in the report email from the Distribution Partner.
   • Users also agree that their personal data required for reporting (such as full name and email address) may be shared with the Distribution Partner, limited to the purpose of program reporting, in accordance with the Treasury Privacy Policy.
9. Users understand that applicable laws and various government regulations related to the services of the Distribution Partner in the implementation of the Golden Generation program may change from time to time. Therefore, Users acknowledge that Donations for the Golden Generation service may change from time to time to comply with the applicable regulations. Additionally, Users understand that in accommodating the evolving business needs, the Distribution Partner may make adjustments or changes to the Distribution Partner services, including Golden Generation, at any time.
10. All teaching and learning processes, educational programs, and program monitoring, as well as other services provided by the Distribution Partner, will be carried out by the Distribution Partner. If Users encounter any issues related to or provided by the Distribution Partner, they may send an email to the Distribution Partner at [email protected].
11. If Users encounter issues related to or problems using the Apps Treasury, which is associated with Golden Generation transactions or User orders, they should contact [email protected] or visit the Help Page in the Apps Treasury.
12. By using this Golden Generation service, Users are considered to have understood and agreed to be bound by the Golden Generation Terms of Use along with the General Terms and Conditions of Treasury.